FAQ
Are reservations required? how far in advance should i book?
We do accept walk-ins, although we can’t guarantee there will be space on the boat.
We strongly suggest making a reservation, especially during our peak summer months
(June-August). Making a reservation 4-5 days in advance will ensure that you and your
guests get the exact day and time of your preferred trip.
where are you located and how do i get there?
Steveston is located in south Richmond which is about a 40 min. drive from downtown Vancouver and only 15 minutes from Vancouver International Airport. There are limited free street parking but all are walking distance to our office.
You can also take Transit via Canada Line (Richmond–Brighouse) and bus (Routes 402,401,406,407).
You can call our office anytime to ask about specific directions and our shuttle is available for $20 round trip from select downtown locations! You can find our office at the end of the dock across the street (No. 1 road) from the Starbucks Coffee.
how far in advance should i arrive?
We ask that you be here at least half hour before departure so that you can check- in and receive a boarding pass. You will often have some extra time to grab some food and a coffee or just sit and enjoy the scenery of the Fraser River.
is it better the morning or afternoon trip?
There are the same chances to see whales in the morning than in the afternoon tours.
However, if you are planning on enjoying the charm of Steveston we probably
recommend you join the morning departure to ensure you have plenty of time when you
get back!
how should i dress? what should i bring?
We recommend you dress comfy and warm as it can be up to 10 degrees colder on the water. You are welcome to bring your own food although we offer a lunch option for $11 and snacks and water are already included in the price.
cameras and drones?
Drones are not allowed in our boats, as using them around whales can harm them and disturb them and it is not legal. Cameras, cellphones and GoPro are welcome on board.
pregnant people?
For people in the early stages of pregnancy (first trimester) we recommend you consult with your doctor before booking at trip. Unfortunately we don't take people in their second or third trimester. Your safety and comfort is of the utmost importance to us and unfortunately on a boat we cannot predict what the exact conditions will be like. Our trips can sometimes run into rough weather and we do sometimes travel great distances to find whales.
hOW LONG ARE THE TOURS?
Trips on the Zodiac and Semi-Enclosed last between 3 - 5 hours. Some days we have to travel further away or it takes longer to find some whales, this is why there is a two hour variation. We want to help make the most of your time on board with us!